Contact & opening hours

Below you will find an overview of our office hours and availability.
Question about an order? Have your order number ready.

We are available on business days from 10:00 to 17:00.
We are closed on weekends.

Contact Experts

• You can send us an email via our Helpdesk or to [email protected]
  We try to respond to your email within 24 hours.
  

Helpdesk: faster answers to your questions!

In our online helpdesk, you can ask us a question, and we immediately search for answers in a growing knowledge database based on your description of the problem. We regularly hear that the solution was already shown before the email was sent. And if the answer is not yet available, you can count on personal assistance from one of our experienced Experts.

Try it yourself! Click here to go to the Experts Helpdesk .

Report a return or defect?

Do you want to return a product or report a defect? Read the terms and conditions here and follow the instructions.
Unfortunately, return requests via telephone or chat cannot be processed.