Contact & opening hours

Below you will find an overview of our office hours and accessibility.
Question about an order? Have your order number at hand.

On working days we can be reached by telephone and e-mail from 10:00 am to 5:00 pm.
We are closed on weekends.

Contact Experts

Helpdesk: faster answers to your questions!

In our online helpdesk you can ask us a question and we will immediately search for answers in a growing knowledge base based on your description of the problem. We regularly hear that the solution was already shown before the email was sent. And if the answer is not yet there, you can count on personal help from one of our experienced Experts.

Try it yourself! Click here to go to the Kenners Helpdesk .

Report a return or defect?

Do you want to return a product or report a defect? Read the conditions here and follow the instructions.
Unfortunately, returns via telephone or chat cannot be processed.